Sun Life - Emergency dentist
Virtual Visits

Provided by TeleDentistry.com

Dentist not available? Sun Life dental members now have access to 24/7 virtual dental visits through Teledentistry.com. 1

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Virtual consults provided by Teledentistry.com dentists. By signing up, you agree to our Terms and Conditions & Privacy Policy

Use Teledentistry.com – Virtual Dental Visits when you:

Teledentistry is already included in your existing dental coverage and may count as one oral evaluation under your plan.2

Follow these four easy steps to get started

Step 1

Visit the Teledentistry.com Virtual Dental Visits patient portal and create an account.

Step 2

Complete all required online forms.

Step 3
(optional)

Take photos of the problem area.

Step 4

Get connected with a TeleDentistry.com dentist to begin the consultation.

TeleDentistry.com dentists provide initial consultation services and can write prescriptions when appropriate.2

After the Consultation

The TeleDentistry.com dentist can email consultation notes to your Sun Life network dentist for further treatment. If you do not have a Sun Life network dentist, TeleDentistry.com will refer you to an in-network dentist with your authorization.1

Questions? Call Teledentistry.com

Teledentistry.com is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available. 1Teledentistry.com services are only available to members covered under dental PPO plans issued or administered by Sun Life Assurance Company of Canada or, in New York, dental PPO coverage issued or administered by Sun Life and Health Insurance Company (U.S.) who have access to: the Sun Life Dental Network, Sun Life Focus Dental Network, Assurant Dental Network or Assurant Focus Dental Network.. Members covered under a prepaid or indemnity dental plan are not eligible for services through Teledentistry.com. Only available where permitted by applicable law. Teledentistry services may not be available in all states. Virtual appointment services are provided directly by Teledentistry.com. To receive services, members must establish an account directly with Teledentistry.com. See teledentistry.com/privacy-policy/ to review Teledentistry’s Account Terms and Privacy Policy. Sun Life’s dental networks include dentists contracted with Dental Health Alliance, L.L.C.® (D.H.A.®) and dentists under access arrangements with other dental networks. In all states except New York, group dental insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) (SLOC) or by Union Security Insurance Company (USIC) (Kansas City, MO) and administered by SLOC. In New York, group dental insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) (SLHIC) or by Union Security Life Insurance Company of New York (Fayetteville, NY) and administered by SLHIC. 2TeleDentistry.com services are only available to current Sun Life dental members. A TeleDentistry.com consultation may count as a problem-focused exam (D0140) under your dental plan. Plans contain limitations and exclusions. Coverage for exams may be subject to frequency limitations. Please review your applicable coverage. E-prescriptions are not available internationally. Teledentistry.com will not prescribe controlled substances. Plans issued or administered by Sun Life contain limitations and exclusions and do not cover prescription medication.

2024 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.

#1280900067 01/24 (exp. 01/26)

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