Members of BlueCross BlueShield of Michigan can get 24/7 virtual dental care through BlueCross BlueShield of Michigan – Virtual Visits when your dentist is not available.
Use BlueCross BlueShield of Michigan – Virtual Visits when you:
Visit the BCBS – Virtual Dental Visits patient portal and create an account.
Complete all required online forms.
Take photos of the problem area.
You will be connected with a virtual dentist to begin your consultation.
Virtual dentists provide initial consultation services* and can write prescriptions** when appropriate. The virtual dentist will email consultation notes to your BlueCross BlueShield of Michigan network dentist for further treatment. If you do not have a dentist, the virtual will refer you to an in-network dentist with your authorization.***
Teledentistry is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available.
*TeleDentistry services are only available to current BlueCross BlueShield of Michigan members.
**E-prescriptions are not available internationally.
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