Aflac members can get 24/7 virtual dental care through Teledentistry.com – Virtual Visits when your dentist is not available.
Use Teledentistry.com – Virtual Visits when you:
Teledentistry is already included in your existing dental coverage.
Visit the Aflac – Virtual Dental Visits patient portal and create an account.
Complete all required online forms.
Take photos of the problem area.
You will be connected with a TeleDentistry.com dentist to begin your consultation.
TeleDentistry.com dentists provide initial consultation services* and can write non-narcotic prescriptions** when appropriate. The TeleDentistry.com dentist will email consultation notes to your Aflac network dentist for further treatment. If you do not have a Aflac dentist, TeleDentistry.com will refer you to an in-network dentist with your authorization.
Teledentistry is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available. A teledentistry visit is counted as one oral examination under your plan.*
*TeleDentistry.com services are only available to current Aflac members. A TeleDentistry.com consultation counts as a problem-focused exam (D0140) under your dental plan.
**E-prescriptions are not available internationally.
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