24/7 virtual dental care is available to any Blue Cross Blue Shield of Michigan member with Blue Dental coverage (currently unavailable to Medicare Advantage members).
Use Blue Cross Blue Shield of Michigan Virtual Dental Visits when you:
Visit the BCBSM Virtual Dental Visits patient portal and create an account.
Complete all required online forms.
Take photos of the problem area.
You will be connected with a virtual dentist to begin your consultation.
Virtual dentists provide initial consultation services* and can write prescriptions** when appropriate. The virtual dentist will email consultation notes to your Blue Cross Blue Shield of Michigan network dentist for further treatment. If you do not have a dentist, the virtual dentist will refer you to an in-network dentist with your authorization.
Teledentistry is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available.
*TeleDentistry services are only available to current Blue Cross Blue Shield of Michigan dental members.
**E-prescriptions are not available internationally.
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