Virtual Dental Visits

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Sun Life dental members can get 24/7 virtual dental care through Sun Life – Virtual Dental Visits when your dentist is not available.

Call 24/7 at (866) 410-9849 to start your virtual visit

Use Sun Life – Virtual Dental Visits when you:

Teledentistry is already included in your existing dental coverage and counts as one oral examination under your plan.*

Or Call 24/7 at (866) 410-9849

Follow these four easy steps to get started

Step 1

Visit the Sun Life – Virtual Dental Visits patient portal and create an account.

Step 2

Complete all required online forms.

Step 3

Take photos of the problem area.

Step 4

Get connected with a dentist to begin the consultation.

After the Consultation dentists provide initial consultation services* and can write prescriptions** when appropriate. The dentist will email consultation notes to your Sun Life network dentist for further treatment. If you do not have a Sun Life, will refer you to an in-network dentist with your authorization. is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available. A teledentistry visit is counted as one oral examination under your plan.*

Need more help? Call 24/7 at (866) 410-9849

* services are only available to current Sun Life dental members. A consultation counts as a problem-focused exam (D0140) under your dental plan.

**E-prescriptions are not available internationally.

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