Sun Life dental members can get 24/7 virtual dental care through Sun Life – Virtual Dental Visits when your dentist is not available.
Use Sun Life – Virtual Dental Visits when you:
Visit the Sun Life – Virtual Dental Visits patient portal and create an account.
Complete all required online forms.
Take photos of the problem area.
Get connected with a TeleDentistry.com dentist to begin the consultation.
TeleDentistry.com dentists provide initial consultation services* and can write prescriptions** when appropriate. The TeleDentistry.com dentist will email consultation notes to your Sun Life network dentist for further treatment. If you do not have a Sun Life, TeleDentistry.com will refer you to an in-network dentist with your authorization.
Teledentistry.com is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available. A teledentistry visit is counted as one oral examination under your plan.*
*TeleDentistry.com services are only available to current Sun Life dental members. A TeleDentistry.com consultation counts as a problem-focused exam (D0140) under your dental plan.
**E-prescriptions are not available internationally.
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