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Access 24/7 Virtual Dental Care

As a Sun Life dental insurance member, you have access to dental care and emergency dental services when and where you need it.

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Online Dental Visits - No Waiting Room Needed

As a Sun Life dental insurance member, you have access to virtual dental care, already included with your existing dental coverage1,2

  • Get help fast during a dental emergency
  • Talk to a dentist after hours
  • Ask for advice while you're traveling

Need help with your teeth? You’re covered!

Online Dental Care

Teledentistry Services

As part of your covered benefits with Sun Life, you can consult with a virtual dentist from the comfort of your home - no need to take time off from work. Whether you have a question about your oral health or need expert dental advice, our virtual dental visits make it easier than ever to get the care you need.


Common Dental Emergencies

Explore the most common dental emergencies we handle. Severe toothache, broken tooth, or dental abscess? Our emergency dentists are ready to provide urgent dental care. If you're searching for an emergency dentist near me, we can connect you quickly for relief and treatment.

How Teledentistry Works

Our Easy 3-step Process

After Your Online Dental Visit

After your consultation, our virtual dentist will email consultation notes to your Sun Life in-network dentist for further treatment. Teledentistry is meant to support your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available.

In Pain?

Emergency Dental Services Available

Need immediate care or peace of mind? Contact us now to talk to a dentist virtually. Don't wait to be seen - call now.

1 Teledentistry.com services are only available to members covered under dental PPO plans issued or administered by Sun Life Assurance Company of Canada or, in New York, dental PPO coverage issued or administered by Sun Life and Health Insurance Company (U.S.) who have access to:  the Sun Life Dental Network, Sun Life Focus Dental Network, Assurant Dental Network or Assurant Focus Dental Network. Members covered under a prepaid or indemnity dental plan are not eligible for services through  Teledentistry.com. Only available where permitted by applicable law. Teledentistry services may not be available in all states. Virtual appointment services are provided directly by Teledentistry.com. To receive services, members must establish an account directly with Teledentistry.com. See teledentistry.com/privacy-policy/ to review Teledentistry’s Account Terms and Privacy Policy. Sun Life’s dental networks include dentists contracted with Dental Health Alliance, L.L.C.® (DHA®) and dentists under access arrangements with other dental networks.

2Teledentistry.com services are only available to current Sun Life dental members. A Teledentistry.com consultation counts as a problem-focused exam (D0140) under your dental plan. Plans contain limitations and exclusions. Coverage for exams may be subject to frequency limitations. Please review your applicable coverage. E-prescriptions are not available internationally. Teledentistry.com will not prescribe controlled substances. Plans issued or administered by Sun Life contain limitations and exclusions and do not cover prescription medication. 

DISCLAIMER: Orthodontic treatment is a complex biological process that if not done correctly or performed without a thorough examination of the overall health of the teeth and gums could result in the permanent loss of teeth, which may result in additional costs or lifelong dental problems. Teledentistry services are intended to supplement traditional treatment methods and are not intended to replace in-person examinations. It is important to consult with a licensed or registered orthodontist or dentist prior to beginning any treatment.

In all states except New York, group dental insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) (SLOC) or by Union Security Insurance Company (USIC) (Madison, WI) and administered by SLOC. In New York, group dental insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) (SLHIC) or by Union Security Life Insurance Company of New York (Fayetteville, NY) and administered by SLHIC. Administrative Services Only services for self-funded dental plans are administered by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states except New York. In New York, they are administered by Sun Life and Health Insurance Company (U.S.) (Lansing, MI).

© 2025 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at sunlife.com/us.

#1280900067 07/25 (exp. 01/28)