Sun Life - Emergency dentist
Virtual Visits

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Dentist not available? Sun Life dental members now have access to 24/7 virtual dental visits through 1

Use – Virtual Dental Visits when you:

Teledentistry is already included in your existing dental coverage and may count as one oral evaluation under your plan.2

Call Teledentistry 24/7 to start your virtual visit

Connect to a dentist now:

Already have an account?

Virtual consults provided by dentists. By signing up, you agree to our Terms and Conditions & Privacy Policy

Follow these four easy steps to get started

Step 1

Visit the Virtual Dental Visits patient portal and create an account.

Step 2

Complete all required online forms.

Step 3

Take photos of the problem area.

Step 4

Get connected with a dentist to begin the consultation. dentists provide initial consultation services and can write prescriptions when appropriate.2

After the Consultation

The dentist can email consultation notes to your Sun Life network dentist for further treatment. If you do not have a Sun Life network dentist, will refer you to an in-network dentist with your authorization.1

Questions? Call is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available. services are only available to members covered under dental PPO plans issued or administered by Sun Life Assurance Company of Canada or, in New York, dental PPO coverage issued or administered by Sun Life and Health Insurance Company (U.S.) who have access to: the Sun Life Dental Network, Sun Life Focus Dental Network, Assurant Dental Network or Assurant Focus Dental Network.. Members covered under a prepaid or indemnity dental plan are not eligible for services through Only available where permitted by applicable law. Teledentistry services may not be available in all states. Virtual appointment services are provided directly by To receive services, members must establish an account directly with See to review Teledentistry’s Account Terms and Privacy Policy. Sun Life’s dental networks include dentists contracted with Dental Health Alliance, L.L.C.® (D.H.A.®) and dentists under access arrangements with other dental networks. In all states except New York, group dental insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) (SLOC) or by Union Security Insurance Company (USIC) (Kansas City, MO) and administered by SLOC. In New York, group dental insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) (SLHIC) or by Union Security Life Insurance Company of New York (Fayetteville, NY) and administered by SLHIC. services are only available to current Sun Life dental members. A consultation may count as a problem-focused exam (D0140) under your dental plan. Plans contain limitations and exclusions. Coverage for exams may be subject to frequency limitations. Please review your applicable coverage. E-prescriptions are not available internationally. will not prescribe controlled substances. Plans issued or administered by Sun Life contain limitations and exclusions and do not cover prescription medication.

2024 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at

#1280900067 01/24 (exp. 01/26)

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