Notice Of Privacy Practices
THIS NOTICE DESCRIBES HOW DENTAL/ MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Teledentistry.com, is dedicated to maintaining the privacy of your protected health information (‘PHI’). PHI is information about you that may be used to identify you (such as your name, social security number or address), and that relates to (a) your past, present or future physical or mental health or condition, (b) the provision of health care to you, or (c) your past, present, or future payment for the provision of health care. In conducting its business, Teledentistry.com will receive and create records containing your PHI. Teledentistry.com is required by law to maintain the privacy of your PHI and to provide you with notice of its legal duties and privacy practices with respect to your PHI.
Teledentistry.com must abide by the terms of this Notice while it is in effect. This current Notice takes effect on June 1st 2017, and will remain in effect until Teledentistry.com replaces it. Teledentistry.com reserves the right to change the terms of this Notice at any time, as long as the changes are in compliance with applicable law. If Teledentistry.com changes the terms of this Notice, the new terms will apply to all PHI that it maintains, including PHI that was created or received before such changes were made. If Teledentistry.com and affiliates changes this Notice, it will post the new Notice on its Web site and will make the new Notice available upon request.
Teledentistry.com may use and disclose your PHI in the following ways:
Payment. Teledentistry.com and affiliates may use and disclose your PHI to your health insurer or health plan in connection with the processing and payment of claims and other charges.
Dental Care Operations. Teledentistry.com may use and disclose your PHI in connection with its health care operations, such as providing customer services and conducting quality review assessments. Teledentistry.com may engage third parties to provide various services for Teledentistry.com. If any such third party must have access to your PHI in order to perform its services, Teledentistry.com will require that third party to enter an agreement that binds the third party to the use and disclosure restrictions outlined in this Notice.
Following up on routine care. Users of Teledentistry.com’s services and redeemers of promotional items agree to having Teledentistry.com follow up with their dental office in order to ensure that appointments are being kept.
Authorization. Teledentistry.com is permitted to use and disclose your PHI upon your written authorization, to the extent such use or disclosure is consistent with your authorization. You may revoke any such authorization at any time and with express notice through writing to Teledentistry.com.
Teledentistry.com may use and disclose your PHI to the extent required by law.
The following categories describe unique circumstances in which Teledentistry.com may use or disclose your PHI:
Teledentistry.com respects the privacy of its members and of its web site users. We are happy to share our policy regarding privacy information that is collected and how that data is used.
Teledentistry.com has developed several systems and manages the data for this site. Teledentistry.com also licenses specific third party softwares that are HIPAA compliant for handling a variety of different services for our patients. All data is stored in encrypted format that exceeds standards defined by HIPAA. All data transfer is executed using similar standards that meet or exceed HIPAA, and no data is transferred to users that do not have specific data access keys.
The importance of security for all personal information associated with you is of utmost concern to us. At Teledentistry.com, we exercise state of the art care in providing secure transmission of your information from your internet enabled device to our servers. Personal information collected by our web site is stored in secure operating environments that are not available to the public. Only those employees who need access to your information in order to do their jobs are allowed access, each having signed confidentiality agreements. Any employee who violates our privacy or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Any information that you submit to us through our website – whether a survey, registration form or e-mail will be used exclusively by the consulting dentists and only for the specific reason for which you submitted it.
We take every reasonable precaution to protect your personal information including encryption and passwords when appropriate. Teledentistry.com are the sole owner of the information collected on this site. We will not sell, share or lease this information to others. Teledentistry.com does not sell any customer lists or e-mail addresses cookies or other data.
Teledentistry.com welcomes your questions and comments about privacy and this policy. Please contact us if you have any questions about our policies or our site.
Refunds must be submitted via email and must be within 30-days of the billing date. No refunds allowed for past billing cycles.
Patients who wish to access Teledentistry.com must be fully qualified as existing patients of Teledentistry.com either through a relationship between Teledentistry.com and the insurance carrier’s products the patient has purchased or through a relationship with Teledentistry.com and the employer who has opted into receiving Teledentistry.com services. The services may be accessed as soon as Teledentistry.com has received completed forms and paperwork from the patient including but not limited to the transferring of protected health information, complete medical and dental history and the formal document which creates the patient doctor relationship between the policyholder and Teledentistry.com.
Teledentistry.com believes that everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. Every employee has the right to work in a professional environment where their knowledge, skills, and abilities are the critical factors in their success.Teledentistry.com expects all employees to maintain standards of propriety, promote equal opportunity, treat everyone professionally, and act without bias.Teledentistry.com has a zero-tolerance policy for sexual harassment or discrimination, racial harassment or discrimination, or any other form of harassment and discrimination (religious, language, sexual orientation, etcetera). Teledentistry.com believes everyone has the right to work. An employee with a disability who can perform the core functions of the jobs, with or without reasonable accommodation, is entitled to the same protection and respect asother employees.Teledentistry.com prohibits retaliation against any person who files a complaint against harassment or discrimination. We encourage employees to come forward and participate in investigations. Telendentistry.com will make all reasonable efforts to keep investigations confidential, and to protect people who make complaints.
Teledentistry.com does not take the place of your current dentist. Please note all users of www.Teledentistry.com services are subject to the following: Patients will not be excluded as a participant in the videoconference as long as they meet the qualifications established for participation. Qualifications include a dental insurance policy that we are accepting for this service. Dental consultations maybe billed to the dental insurance or the member directly. Prescriptions maybe written but they are done so at the discretion and judgement of the dentist conducting the videoconference. By registering on our site, the registrant is agreeing to be contacted by a local dentist for follow up care. Once a referral to a local dentist has been made, Teledentistry.com does not dictate how services
are provided nor are we responsible for what services are ultimately rendered by the treating dentist or the quality of the same services. Teledentistry.com is also not responsible for repercussions of neglected dental treatment on the part of the patient whether they visit the local dentist for follow up care or not. Teledentistry.com selects providers to whom referrals are made based on the information the dentists have provided to us and referrals are based on the proximity of their location to that of the patient calling in. All services are not available in all areas. Videoconference capability is reliant on the recipient having a reliable internet connection and an internet enabled device that is capable of transmitting audio and video simultaneously. Teledentistry.com is not responsible for the quality of the internet connection at the recipients device.