SunLife-US_2c_124-547_rgb

Access to 24/7 virtual dental care

As a Sun Life dental insurance member, you have access to dental care and emergency dental services when and where you need it.

Talk to a dentist now Click to Talk to a dentist now
about-us-background-real
A group of girls smiling and taking a selfie with a cell phone, promoting dental care awareness through their bright smiles.

Virtual dental visits

Providing access to dentistry for anyone, anywhere

As a Sun Life dental insurance member, you have access to virtual dental care, already included  with your existing dental coverage1,2:

  • Experiencing a dental emergency 
  • Need access to a dentist after hours 
  • Consult with a dentist while traveling
  • Book an appointment with an in-network dentist

Our Services

As part of your covered benefits with Sun Life, you can consult with a virtual dentist from the comfort of your home—no need to take time off work or travel. Whether you have a question about your oral health or need expert advice, our virtual dental visits make getting the care you need easier than ever.

Urgent dental care services

Call now for urgent dental care and emergency dental services. Our agents are standing by.
(866) 410-9849 Click to (866) 410-9849

In-person appointments

Book an appointment with a local dentist near you by filling out this quick form.
Find a dentist Click to Find a dentist

Connect with a dentist now

Start your virtual dental consultation now by signing up or logging into our portal. 
Connect now Click to Connect now

Annual oral health assessment

Don't forget to take your annual oral health assessment (fully covered by Sun Life).
Start now Click to Start now

How teledentistry works

Our quick and easy process is designed to help you receive virtual dental care wherever, whenever you need it.

blue_ID card with tooth

Step 1

Visit the Sun Life - Patient Portal and create an account.

green_clipboard with tooth

Step 2

Complete all required online forms within the portal.

maroon_phone with tooth

Step 3

Take photos of the problem area, including teeth (no video).

1-1

Step 4

Connect with a virtual dentist and begin your consultation.

After the consultation

After your consultation, our virtual dentist will email consultation notes to your Sun Life in-network dentist for further treatment. If you do not have a dentist, our virtual dentist is able to refer you to an in-network dentist with your permission.

Teledentistry is meant to supplement your current dental plan and should be used after business hours, on holidays and weekends, or when experiencing a dental emergency and your regular dentist is not available. 

dentist and dental assistant smiling teledentistry

Emergency Services Available

Need immediate care or peace of mind?  Contact us now to talk to a dentist virtually. Don't wait to be seen - call now.
Contact us Click to Contact us

1 Teledentistry.com services are only available to members covered under dental PPO plans issued or administered by Sun Life Assurance Company of Canada or, in New York, dental PPO coverage issued or administered by Sun Life and Health Insurance Company (U.S.) who have access to:  the Sun Life Dental Network, Sun Life Focus Dental Network, Assurant Dental Network or Assurant Focus Dental Network. Members covered under a prepaid or indemnity dental plan are not eligible for services through  Teledentistry.com. Only available where permitted by applicable law. Teledentistry services may not be available in all states. Virtual appointment services are provided directly by Teledentistry.com. To receive services, members must establish an account directly with Teledentistry.com. See teledentistry.com/privacy-policy/ to review Teledentistry’s Account Terms and Privacy Policy. Sun Life’s dental networks include dentists contracted with Dental Health Alliance, L.L.C.® (DHA®) and dentists under access arrangements with other dental networks.

2Teledentistry.com services are only available to current Sun Life dental members. A Teledentistry.com consultation counts as a problem-focused exam (D0140) under your dental plan. Plans contain limitations and exclusions. Coverage for exams may be subject to frequency limitations. Please review your applicable coverage. E-prescriptions are not available internationally. Teledentistry.com will not prescribe controlled substances. Plans issued or administered by Sun Life contain limitations and exclusions and do not cover prescription medication. 

In all states except New York, group dental insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) (SLOC) or by Union Security Insurance Company (USIC) (Madison, WI) and administered by SLOC. In New York, group dental insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) (SLHIC) or by Union Security Life Insurance Company of New York (Fayetteville, NY) and administered by SLHIC. Administrative Services Only services for self-funded dental plans are administered by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states except New York. In New York, they are administered by Sun Life and Health Insurance Company (U.S.) (Lansing, MI).

© 2025 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at sunlife.com/us.

#1280900067 07/25 (exp. 01/28)