Ai powered call answering service.
Automate routine front desk tasks with AiDan

Automate your call answering service with AiDan, your artificial intelligence powered front desk assistant. AiDan interacts with patients directly freeing up your staff to focus on high value tasks. Choose from different modules to deploy so AiDan can help your practice the way you want him to. AiDan can answer your phone calls, book appointments directly into your PMS and answer commonly asked questions. Help your existing front desk to perform high value functions such as presenting treatment plans and coordinating financials for patients.  Reduce front desk burnout by deploying our automated call answering service today.

Advantages of AI powered call answering service

Quick deployment with automated scripts means you can optimize your front desk faster with minimal input. Set it and forget it.

Streamlined Patient Experience

AiDan answers the phone just the way you want.
Editable scripts such as "Book an appointment", "Make a Payment" or "Dental emergency" are available for quick deployment

Integrates with your practice management software

AiDan can automatically book appointments for patients based on settings you decide. Common appointments like "New Patient", "Cleaning" or "Dental Emergency" can easily be setup.

Reduces Stress

Reduce front desk churn and burnout by letting AiDan handle routine/mundane tasks. Allow your front desk to focus on high value tasks.

Features

Quick deployment with automated scripts means you can optimize your front desk faster and with minimal input. Set it and forget it.

Calls are Always Answered

AiDan is always on, never gets tired and never quits.

Free up your front desk to handle patients who are in your practice

Pay As You Go

Save money by only paying for the system when in use. No need to worry about overtime, benefits or payroll taxes with AiDan!

Integrated System

Works with CurveHero, Denticon, Eaglesoft, Dentrix Ascend, Open Dental and many more

Trained to Answer Questions

AiDan is trained to answer commonly asked questions that patients pose. During the conversation, AiDan can then offer solutions to the patient that will guide the patient accordingly.

Intelligent Automation

Book an Appointment

AiDan can optimize your front desk by directly interfacing with your PMS. Now patients can conveniently book appointments without needing to talk to your front desk. Set it and forget it.

Make a Payment

Patients can make payments for invoices by directly interacting with the AI.

Book an Emergency Appointment

Patients with a dental emergency can be directed to designated slots on your schedule. Or if you are super busy you can delegate the patient directly to our TSO. We handle the patient for you and refer them right back to your office.

Refill Rx

Quick deployment with automated scripts means you can optimize your front desk faster and with minimal input. Set it and forget it. System directly connects with our TSO.

Do You Accept My Insurance?

Quick deployment with automated scripts means you can optimize your front desk faster and with minimal input. Set it and forget it.

Frequently Asked Questions

Quick deployment with automated scripts means you can optimize your front desk faster and with minimal input. Set it and forget it.

How Dr. Nguyen reduced front desk stress—Without Any Added Effort

Dr. Nguyen and his staff wanted to optimize the experience for patients at without increasing their budget. Getting new staff onboarded was becoming increasingly difficult.

AiDan was deployed as the front line for their dental office and he quickly began helping patients self book into their PMS. AiDan was taught how to answer commonly asked questions such as “Do you accept my insurance” and he began routing patient queries to the correct team members for follow up resolution.  AiDan also sent a link to the patient so they can write a review for the practice.  Dr. Nguyen’s online presence improved ensuring his practice was attracting new patients and they were self booking into his schedule.

Within just a few short weeks, Dr. Nguyen’s practice had increased their 5-star reviews, several new patients were attracted to his office and his staff could focus on high value tasks such as presenting treatment plans and collecting copayments.

Benefits to your practice

Your front desk continuously works for you

Implementing AiDan is like hiring two or three fully trained front desk staff members, without the headaches of overtime or time off!

Streamlined patient management

Boost engagement with your patients by making sure your phones are always answered and they are presented with the options you want them to have

Connect with - Teledentistry.com Support Organization

On vacation? Busy for any reason ? Just turn on the Teledentistry.com Support Organization (included at no charge) and our team of virtual dentists will step in to handle your patients virtually when you cannot. Once the patients concern has been addressed, the patient is referred back to your office for follow up care. No more losing patients at the front desk!

E-prescription capability

If your front desk is wasting time sitting on the phone with pharmacies trying to fill a prescription, transfer this task to us! We will handle the patient, provide them with virtual care and prescribe medications so your front desk are doing more important things! E-prescription services provided by our Teledentistry.com Support Organization.

Query management

Patient queries are sent to the correct team member who can handle them with smart routing. This way a patient who has a concern about billing is being handled by a billing team member and a patient with a dental treatment concern is being helped by a member of the back office.

Frequently Asked Questions

AiDan can answer FAQ's about your practice and provide patients with quick answers to commonly asked questions instead of wasting your front desk time.

Get Started with Our Voice Based AI System AiDan

Choose From Two Options

Initial Human Interaction

In this scenario the front desk person answers the phone first, and then transfers the call into the AI system to help guide the patient.

Total AI Interaction

In this scenario the patient encounters the AI first and it guides them through predetermined processes.

Insurance is not available